Packaged software or custom software development: which is best for you? -ACE, Inc.: Torrance, Los Angeles USA

When to go Custom (and when not to)

Packaged Software vs Custom Software Development

When to go Packaged

Now that we've explained a little about the differences between prepackaged "customizable" software and custom software development, here are some hints to help you decide which is right for you. Generally packaged software will work if your company has:

Fewer Than 10 Employees

Under 5 to 10 users, per-license cost might end up being lower than the T.C.O. (total cost of ownership) for a custom-developed software solution.

Non-Differentiated Products

Companies that have no need to differentiate themselves from other companies based on their system, product or service.

Non-Unique Business Flow

Companies that have no special or unique business flow requirements (logic / rules); and can have all their needs met by the common functions in a prepackaged software application.

When to go Custom

Has Over 10 Employees

Companies that have 10 or more employees / salespeople / field users / users may actually find the T.C.O. (total cost of ownership) of custom-built software less expensive than that of prepackaged, limited solutions.

Needs Specialized Software

Companies looking to harness the power of specialized system information in their business to promote sales and profits aggressively and who need to use their software to help them gain an edge or advantage that prepackaged boxed software doesn't provide.

Is Hampered by Limited Software

Companies that have their own unique rules and business logic not reflected in standard packaged software solutions and whose day-to-day needs go unmet by the limited "customizability" of the packaged software.

Is Inherently Unique

Companies whose business itself is very specialized / unique. This is a broad category, but for companies truly doing something unique (think more revolution than evolution), mass-market software will simply not fulfill your needs.

Custom software based on your specs.
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